Privacy Policy

Houston Executive Suites ("we," "us," or "our") operates the website houstonexecutivesuites.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us. Please read this policy carefully. By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and suite/unit number collected at lease signing or when you submit a form on our website.
• Inquiry Details: The message, office type, preferred location, and any other details you voluntarily provide.
• Usage Data: Pages visited, time on site, browser type, device type, IP address, and referral source, collected automatically via analytics tools.
• Cookies: Small data files placed on your device to improve site functionality and track usage patterns.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule office tours.
• Communicate with you about our office space services and availability.
• Send property management communications to tenants, including rent payment reminders, lease renewal notices, and building updates via email and SMS.
• Send follow-up communications via phone, email, or SMS (with your consent).
• Improve our website, marketing, and service offerings.
• Comply with applicable legal obligations.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

3. SMS / Text Message Communications

Tenant Communications (Property Management)

Tenants who provide their mobile phone number on the lease agreement expressly consent in writing to receive recurring automated SMS text messages from Houston Executive Suites regarding property management matters, including rent payment reminders, lease renewal notices, and general building communications. Consent is not a condition of tenancy.

Website Inquiry Communications

By submitting a form on our website and providing your phone number, you consent to receive SMS text messages from Houston Executive Suites related to your inquiry, tour scheduling, and our services.

SMS Opt-Out & Help

• Message and data rates may apply depending on your mobile carrier plan.
• Reply STOP to any SMS message to opt out at any time. After opting out, you will receive one final confirmation message, and no further SMS messages will be sent.
• Reply HELP to any SMS message for assistance, or contact us at 281-400-8888.
• We do not sell or share your phone number with third parties for marketing purposes.

4. Cookies and Analytics

Our website uses cookies and third-party analytics tools, including Google Analytics and Google Tag Manager, to understand how visitors interact with our site. This data is collected in aggregate and is used to improve our website and marketing effectiveness.

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain parts of our website.

5. Third-Party Services

We may use third-party service providers to assist in operating our website, conducting our business, or communicating with you — including CRM platforms, email marketing tools, and scheduling software. These parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including maintaining active tenant and inquiry records, unless a longer retention period is required or permitted by law. You may request deletion of your personal information by contacting us directly.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

9. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Texas. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the state and federal courts located in Harris County, Texas.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us: